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WhatsApp Governance

AP Government to Form Advisory Panel on Good Governance with Experts from IIT Madras, Gates Foundation

Andhra Pradesh Chief Minister N. Chandrababu Naidu has announced the formation of a 10-member advisory council dedicated to enhancing good governance across the state. The council will include experts from prestigious institutions such as IIT Madras and the Gates Foundation, with a clear mandate to recommend impactful reforms aimed at improving citizen services and transparency. During a high-level review meeting at the State Secretariat focused on the Real Time Governance Society (RTGS), Naidu emphasized the need to leverage digital platforms—especially WhatsApp Governance—to deliver government services directly to citizens. He directed officials to bring all digitally available services under WhatsApp Governance by June 12 and to expedite the integration of real-time data systems to support this transformation. “The aim is to reach the last citizen with ease, speed, and accountability,” Naidu said, reiterating his vision for a fully tech-enabled government. Katamaneni Bhasker, Secretary of IT, informed the Chief Minister that while the potential exists to offer over 500 services through WhatsApp Governance, currently only 254 services have been integrated. The department is now aiming to scale this number to over 1,000 in the near future. In a further push for technological innovation, the state is also planning a masterplan for a “drone city” at Orvakallu, with ongoing efforts to position Andhra Pradesh as a hub for emerging tech and smart governance. With initiatives like the advisory council and rapid digital integration, Andhra Pradesh is positioning itself as a frontrunner in citizen-centric governance backed by data, tech, and expert insights.

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Andhra Pradesh to Launch WhatsApp Governance for Accessible Public Services

Andhra Pradesh Chief Secretary K. Vijayanand announced the upcoming launch of WhatsApp Governance, a platform aimed at making government services more accessible to the public. The initiative, spearheaded by Chief Minister N. Chandrababu Naidu, seeks to bridge the gap between the administration and citizens by leveraging digital technology. “WhatsApp Governance will be available in both English and Telugu to ensure inclusivity and ease of use for all citizens,” Vijayanand said on January 10, 2025 (Friday). During his visit to the Real-Time Governance Society (RTGS) centre at the Secretariat, the Chief Secretary reviewed the platform’s progress. RTGS CEO Dinesh Kumar provided a demonstration of the platform, confirming that development work has been completed. The RTGS plans to offer 150 types of public services through WhatsApp Governance. These services will include a feature for filing complaints directly via WhatsApp, ensuring swift grievance redressal. Highlighting the importance of technology in improving administrative efficiency, Vijayanand emphasized the need for collaboration between RTGS and various government departments. He urged the RTGS to provide technical support and share innovative technologies with departments to meet their specific needs effectively. The WhatsApp Governance initiative underscores the government’s commitment to making administration more transparent, citizen-friendly, and efficient, marking a significant step toward digital governance in Andhra Pradesh. Source: The Hindu Photo Credit: The Hindu

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