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Wednesday, July 2, 2025 8:00 AM

AI in HR

The Rise of HR Tech: Must-Have Tools for 2025 and Beyond

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As organizations continue to navigate the evolving world of work, technology has become central to how businesses manage and develop their human capital. No longer confined to administrative duties, Human Resources (HR) is now a strategic function empowered by advanced digital tools that enhance everything from recruitment and onboarding to employee engagement and performance analytics. By 2025, HR technology will be more than a convenience—it will be a necessity. The rapid rise in automation, hybrid work models, data-driven decision-making, and personalized employee experiences is pushing companies to embrace a new generation of HR tech solutions. Understanding the HR Tech Boom The HR technology market is expanding at an unprecedented rate. According to industry estimates, the global HR tech market is expected to exceed $35 billion by 2028. This surge is being driven by a variety of factors, including: The shift to remote and hybrid work models The increasing demand for real-time employee data A growing emphasis on diversity, equity, and inclusion (DEI) The need for faster, more intelligent talent acquisition Rising employee expectations around engagement and wellness With these shifts, HR leaders are turning to tools that not only improve processes but also enhance the employee experience at every stage of the lifecycle. Key Trends Shaping HR Technology in 2025 Before identifying the tools to watch, it’s important to understand the broader trends shaping the future of HR: 1. AI and Automation Artificial intelligence is playing a larger role in recruitment, resume screening, and predictive analytics. AI helps HR teams make faster, more objective decisions while freeing up time for strategic tasks. 2. Skills-First Talent Strategies Organizations are moving away from job titles and degrees and instead focusing on skills. HR tech is enabling this shift by mapping employee skills to business needs and learning paths. 3. Enhanced Employee Experience Platforms Employee Experience Platforms (EXPs) are being designed to manage every aspect of the employee journey, from onboarding to performance reviews, offering personalized, data-rich experiences. 4. Predictive People Analytics Workforce data is now essential for anticipating attrition, improving DEI outcomes, and planning for future roles and capabilities. 5. Employee Wellness and Mental Health Digital wellness tools have become central to HR strategy, especially with rising concerns about stress, burnout, and work-life balance in hybrid environments. Must-Have HR Tech Tools for 2025 and Beyond Based on current trends and emerging business needs, here are the most impactful categories of HR tech tools organizations should prioritize: 1. Recruitment and Applicant Tracking Systems (ATS) These tools streamline recruitment by automating job postings, candidate tracking, and interview scheduling. Leading Tools: Greenhouse – Structured hiring with DEI support Lever – Combines ATS with candidate relationship management HireEZ (formerly Hiretual) – AI-powered sourcing for passive candidates 2. AI-Based Screening and Interview Platforms These platforms use artificial intelligence to assess candidates more efficiently and objectively, reducing hiring bias. Leading Tools: HireVue – AI-driven video interviewing and candidate analysis Modern Hire – Combines science and technology to improve hiring decisions Pymetrics – Neuroscience-backed assessments for fair hiring 3. Onboarding and Employee Experience Platforms A seamless onboarding process is key to employee retention. These platforms ensure smooth transitions and consistent engagement. Leading Tools: Talmundo – Interactive onboarding workflows Enboarder – Human-centric engagement experiences SAP SuccessFactors – Comprehensive lifecycle management 4. HR Analytics and Workforce Planning Tools These tools offer powerful insights into employee behavior, helping companies make data-informed decisions. Leading Tools: Visier – Predictive analytics for HR and workforce planning ChartHop – Visualizes HR data for better organizational decisions PeopleInsight – Unified analytics from multiple HR systems 5. Learning and Development (L&D) Platforms With upskilling becoming a business imperative, these platforms deliver personalized learning at scale. Leading Tools: Degreed – Skills-based learning and development EdCast – AI-driven learning experience platform Coursera for Business – Curated courses from global universities and companies 6. Employee Engagement and Feedback Tools Continuous feedback and employee listening are now essential for workplace culture and retention. Leading Tools: Culture Amp – Surveys, feedback, and action planning Officevibe – Real-time pulse surveys and team engagement tools Peakon (Workday) – Predictive insights based on employee sentiment 7. Wellness and Benefits Management Platforms Holistic employee wellness is critical to organizational success. These tools support mental health, fitness, and benefits personalization. Leading Tools: Headspace for Work – Mindfulness and mental health resources Wellable – Corporate wellness and incentive programs Zestful – Flexible employee perks and rewards 8. Core HR and Payroll Systems Reliable HRIS and payroll systems remain the backbone of HR operations, ensuring compliance and operational efficiency. Leading Tools: Workday – Integrated HCM with talent, payroll, and analytics BambooHR – User-friendly HRIS for small to mid-sized companies ADP Workforce Now – Scalable solution for payroll and HR compliance Building a Future-Ready HR Function To keep pace with digital transformation, HR leaders must: Invest in digital literacy and tech adoption within HR teams Ensure seamless integration between different HR systems Put employee privacy and ethical AI use at the center of implementation Evaluate HR tools not just for features, but for long-term adaptability and ROI Conclusion HR technology is no longer optional—it’s a strategic imperative. By leveraging the right tools, companies can not only streamline operations but also create agile, inclusive, and engaging work environments that attract and retain top talent. As we step further into 2025, the HR leaders who embrace innovation will be the ones who shape the future of work.

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IBM Integrates AI to Streamline HR Operations, Replaces 200 Roles

In a significant move toward embracing artificial intelligence (AI), IBM has begun a strategic overhaul of its internal processes, leading to the replacement of around 200 human resources (HR) positions with AI-powered systems. This development reflects a broader industry shift where automation is being leveraged to handle repetitive administrative tasks, freeing up human workers to focus on more strategic and client-centric responsibilities. According to reports from industry insiders, the tech giant has already automated several HR functions such as employee verification and internal job transfers. These changes are part of IBM’s vision to drive operational efficiency while simultaneously upskilling its workforce to thrive in an AI-integrated future. IBM’s CEO, Arvind Krishna, recently confirmed that hundreds of HR roles have been transitioned to AI agents. However, he emphasized that this transformation has not led to a decline in overall employment. On the contrary, the company has expanded its workforce in key areas like programming, marketing, and sales—fields that rely on critical thinking and interpersonal skills, and are thus less susceptible to automation. Strategic Shift Towards AI-Augmented Roles The decision to automate portions of the HR function is rooted in IBM’s broader objective of enabling employees to engage in higher-value work. By offloading routine tasks to AI, the organization aims to allow HR professionals to focus on strategic planning, employee engagement, and other complex functions that require human insight. Nickle LaMoreaux, IBM’s Chief Human Resources Officer, noted that the impact of AI on jobs is more about transformation than elimination. She clarified that while certain tasks will be automated, most roles will evolve rather than disappear—enabling professionals to work alongside AI tools that boost productivity and decision-making. Looking Ahead IBM anticipates that up to 30% of back-office roles, particularly those with minimal customer interaction, could be affected by AI within the next five years. This could influence approximately 7,800 positions globally. Nonetheless, the company remains committed to investing in talent across creative, analytical, and tech-driven domains—areas that continue to demand human ingenuity despite rapid advances in automation.   Source: The New Indian Express Image credit: Shutterstock  

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Josh Bersin Company Unveils 30 AI HR Tech Trailblazers Transforming Human Capital Management

The Josh Bersin Company, a leading human capital advisory firm, has announced the release of two new market analyses, AI Trailblazers and 2025 Outlook, highlighting how artificial intelligence (AI) is revolutionizing the $200 billion global HR technology market. These analyses were unveiled during CEO Josh Bersin’s keynote address, HR Technology 2025: An Existential Change Driven by AI, at the HR Technology Conference. Bersin emphasized that Chief Human Resources Officers (CHROs) who fail to integrate AI into their strategies risk falling behind. AI is already delivering substantial returns across several HR domains, such as talent acquisition, corporate training, and employee services. This growing impact of AI is reshaping HR functions and offering businesses a competitive advantage. In his keynote, Bersin explained that AI is fundamentally transforming HR systems, enabling innovative solutions in talent management, recruitment, internal mobility, and employee experience. As AI-driven platforms like generative AI tools integrate into job applications, learning systems, and HR workflows, the role of HR professionals is being redefined. A significant feature of Bersin’s analysis is the AI Trailblazers list, which identifies the top 30 vendors that are leading the charge in harnessing AI’s potential in HR technology. Notable names include Workday Illuminate, SAP SuccessFactors Joule, ServiceNow NowAssist, and talent intelligence platforms like Eightfold.ai, Gloat, and Draup. The list also features The Josh Bersin Company’s own AI tool, Galileo™, an expert assistant for HR professionals that is already utilized by over 10,000 users. Bersin urged companies to embrace AI in HR by leveraging internal experts to guide their teams through the transition. “AI is the language of the future, and engaging with these trailblazing technologies is essential for staying competitive,” he noted. Attendees of the keynote received complimentary copies of the AI Trailblazers and 2025 Outlook reports, providing a comprehensive view of AI’s transformational impact on HR technology. Both reports are available for download on The Josh Bersin Company’s website. Source: prnewswire

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