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gig workers

Flipkart to Create 2.5 Lakh Festive Jobs, 60% in Last-Mile Delivery

/ Human Resource Community

Flipkart has announced plans to create more than 2.5 lakh direct and indirect employment opportunities during the upcoming festive season, including positions for gig workers, as the e-commerce company expands its logistics network to handle increased demand. Around 60% of the new opportunities, or nearly 1.4 lakh positions, will be in last-mile delivery. The company has also added more than 900 festive delivery hubs across India to strengthen its distribution network ahead of the festive sales period. The employment opportunities will span over 7,000 Ekart facilities, including fulfilment centres, sortation hubs and last-mile delivery operations. Flipkart said the expansion is being supported by increasing demand from Tier 2 and Tier 3 cities and the continued growth of its quick-commerce service, Flipkart Minutes. A significant share of the seasonal opportunities will also go to first-time workers. Nearly 75,000 people, accounting for around 30% of the total opportunities, are expected to enter the workforce through these roles. Hemant Badri, Senior Vice President, Supply Chain, Customer Experience and ReCommerce, Flipkart Group, said the company was expanding its fulfilment and delivery infrastructure to meet festive demand while generating employment across different parts of the country. The company also reported growing participation of women and persons with disabilities in its supply chain operations. Women currently constitute more than 20% of Flipkart’s supply chain workforce, while the participation of persons with disabilities has expanded across warehouse and delivery functions. Flipkart’s Supply Chain Operations Academy (SCOA) has issued nearly 10,000 certifications ahead of the festive season. The programme offers practical training in supply chain operations and is conducted in partnership with the Ministry of Skill Development and Entrepreneurship, NCVET and ITI Kalyani. Rajneesh Kumar, Chief Corporate Affairs Officer, Flipkart Group, said the festive hiring was part of a broader ecosystem supporting jobs, livelihoods and entrepreneurship as digital commerce expands across India. The company added that its marketplace connects millions of sellers, merchants and small businesses with consumers nationwide. It also provides support to its supply chain workforce through initiatives such as medical and accident insurance, 24×7 Doctor on Call and assistance with eShram registration. Source: ANI

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India’s Gig Workforce Expected to Reach Up to 2.1 Crore by 2030, Says Report

/ Human Resource Community

India’s internet-enabled gig workforce is poised for significant expansion, with the number of monthly active workers projected to rise from nearly 60 lakh today to between 1.7 crore and 2.1 crore by 2030, according to a new report by Redseer Strategy Consultants. The report estimates the sector will grow at a compound annual growth rate (CAGR) of 24–29%, making it a major contributor to employment generation. By the end of the decade, gig platforms could account for nearly 70% of India’s estimated annual non-farm job creation requirement of around 80 lakh jobs. Among various gig segments, ride-hailing is expected to employ the largest workforce, with 1.2–1.4 crore workers by 2030. This will be followed by delivery services, projected to engage 50–70 lakh workers, while the home services segment is likely to employ around 20–30 lakh workers. The report also highlights the sector’s role in expanding employment opportunities, noting that more than 30% of future gig workers are expected to be first-time entrants into the workforce. Additionally, 54% of current gig workers surveyed said they were not engaged in paid employment before joining gig platforms. Based on a survey of 2,250 gig workers, the study found that full-time gig workers earn significantly more than comparable workers in traditional formal and informal jobs. On average, gig workers earn ₹138 per hour, compared to ₹54 per hour in similar conventional roles. Income levels vary across sectors. Workers in home services earn an estimated ₹70,000–₹80,000 per month, while ride-hailing drivers earn around ₹37,000–₹39,000, and delivery personnel receive ₹22,000–₹23,000 in monthly net earnings. Commenting on the findings, Anil Kumar, Founder and CEO of Redseer Strategy Consultants, said that internet-based gig platforms have become an essential pillar of India’s workforce by providing flexible and scalable earning opportunities for both formal and informal workers. The report further revealed that nearly 70% of gig workers believe their platform experience has improved their future employment prospects by helping them develop skills such as customer service, navigation, and financial management. Source: IANS

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Government Urges Delivery Platforms to Scrap 10-Minute Delivery Promises to Safeguard Gig Workers

/ Governance Community

The central government has asked online food delivery and quick-commerce companies to abandon rigid “10-minute delivery” guarantees, citing serious concerns over the safety of gig workers operating under intense time pressure. Labour and Employment Minister Mansukh Mandaviya on Tuesday held discussions with senior representatives from platforms including Blinkit, Zepto, Swiggy and Zomato. During the meeting, he stressed that delivery partners’ safety should take priority over speed and advised companies to remove strict delivery timelines from their apps, advertisements and promotional campaigns. Following the government’s intervention, Blinkit has reportedly withdrawn its “10-minute delivery” claim across its branding platforms. Other companies also assured the ministry that they would eliminate delivery-time commitments from their advertisements and social media content. The move is being viewed as an important step toward improving working conditions for delivery partners, who often face unsafe situations while rushing through congested city roads to meet aggressive deadlines. Concerns around gig workers’ safety, wages and rights have gained momentum in recent weeks. AAP Rajya Sabha MP Raghav Chadha has been vocal on the issue, consistently drawing attention to the challenges faced by delivery workers. On Monday, he shared a video on social media documenting his experience spending a day as a delivery partner in Delhi. Wearing a quick-commerce jacket and riding pillion on a two-wheeler, Chadha navigated heavy traffic and delivered parcels to highlight the realities of gig work. He said the experience helped him understand workers’ lives beyond policy discussions and corporate boardrooms. Earlier this month, Chadha welcomed the draft social security rules for gig workers, describing them as a crucial first step toward recognition, protection and dignity. Chadha has also supported gig workers who observed a nationwide symbolic strike on New Year’s Eve, demanding fair pay, safer working conditions and social security. The protest, organised by gig worker unions, saw thousands of delivery partners logging off or reducing work across several states, leading to service disruptions on one of the busiest days of the year. Chadha termed their demands legitimate, noting that gig workers are a vital pillar of India’s urban economy. Source: IANS

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From Wages to WFH: 12 Key Labour Rule Changes Every Employee Should Know Under New Codes

/ Human Resource Community

The Union government has rolled out a major transformation of India’s labour laws, bringing 29 separate regulations under four comprehensive labour codes effective November 21. These include the Code on Wages (2019), Industrial Relations Code (2020), Code on Social Security (2020), and the Occupational Safety, Health and Working Conditions Code (2020). This overhaul aims to modernise the labour landscape, improve ease of doing business, and ensure stronger protection for workers. Whether you work full-time, part-time, on contract, or through digital platforms, these changes will influence your pay structure, job conditions, benefits, and rights. Here are the major updates employees should be aware of: Universal Minimum Wages: Every worker—across organised and unorganised sectors—will now be entitled to statutory minimum wages. A national “floor wage” will be set by the central government. Revised Wage Structure & Lower Take-Home: A uniform definition of “wages” requires that basic pay must form at least 50% of total salary. While this may reduce take-home income, it boosts long-term PF and gratuity benefits due to higher contributions. Social Security for Gig & Platform Workers: For the first time, gig workers are covered under social security. Aggregators must allocate a share of their annual turnover to a dedicated fund offering life, disability, and health benefits. Quicker Gratuity for Fixed-Term Employees: Fixed-term staff can now claim gratuity after just one year of service instead of five, offering improved financial protection. Mandatory Appointment Letters: All employers—including those in the unorganised sector—must issue formal appointment letters, ensuring documentation of employment terms, wages, and entitlements. Double Pay for Overtime: Any work done beyond standard hours must be compensated at no less than twice the regular wage rate. Enhanced Leave Benefits: The number of days required to qualify for annual leave has been reduced from 240 to 180, enabling newer employees to enjoy paid leave sooner. Women Allowed in Night Shifts: Women can now legally work night shifts in all sectors, provided they consent and employers ensure safety and security. Gender-based wage discrimination is strictly prohibited. Work-From-Home Option: WFH provisions are now officially recognised for service-based industries through mutual agreement. Free Annual Health Checkups: Employees aged 40 and above must be given free yearly health check-ups by their employers. Timely Wage Payments: Wages must be paid within fixed timelines—for example, within seven days of the following month for monthly wage earners, and within two working days after employment ends. Travel-Related Accidents Covered: Commuting accidents between home and workplace are now deemed work-related, making employees eligible for compensation. Source: NDTV

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