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Thursday, September 17, 2026 7:27 AM

HR Leadership

MetLife GCC Appoints Dimple Kaloya as Chief Human Resources Officer

MetLife Global Capability Centers (MGCC) has appointed Dimple Kaloya as its new Chief Human Resources Officer (CHRO), bringing more than two decades of experience in human resources, consulting, talent management, people analytics and workforce management. Kaloya announced her new role in a LinkedIn post, saying she was “delighted” to join MetLife Global Capability Centers as Chief Human Resources Officer. Before joining MetLife GCC, Kaloya spent around seven years with HSBC, where she led human resources functions for the bank’s Global Service Centers in India and Group Functions GSC HTCs. Over the course of her career, she has also held roles at EY, Aon and WNS Global Services. Her experience spans HR consulting, organisational design, talent management, performance management and employee engagement. Kaloya holds a Post Graduate Diploma in Business Management from the Institute of Management Technology (IMT), Ghaziabad, and a Master’s degree in Human Resource Management from Annamalai University. Source: Economic Times

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Snigdha Singh appointed CHRO at Tata Digital, to lead people strategy and talent transformation

Tata Digital has announced the appointment of Snigdha Singh as its new Chief Human Resources Officer (CHRO), effective July 1, 2026. In her new role, Singh will report directly to Sajith Sivanandan, Chief Executive Officer and Managing Director of Tata Digital. With more than 15 years of experience in human resources, Singh will spearhead the company’s people strategy as it continues to strengthen its digital ecosystem through Tata Neu. She said her priorities include building a high-performance, customer-focused organisation, developing future-ready leadership, fostering an agile and innovation-driven culture, and aligning talent initiatives with Tata Digital’s strategic focus on digital financial services, loyalty programmes, and sustainable growth. Before taking on this role, Singh served as Vice President – HR at Tata Consumer Products, where she led organisation effectiveness, culture, corporate social responsibility (CSR), and employee relations. Over the course of her career, she has also held HR leadership positions at OYO, Cipla, Procter & Gamble, and Tata Motors. Singh earned a Master’s degree in Human Resources Management and Labour Relations from the Tata Institute of Social Sciences (TISS) and a Bachelor’s degree in Mathematics from Lady Shri Ram College for Women. Source: Economic Times

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Adani Green Energy Appoints Poly Singh Arora as Chief People Officer

Adani Green Energy Ltd. (AGEL) has announced the appointment of Poly Singh Arora as its new Chief People Officer, further strengthening the company’s leadership team as it expands its renewable energy operations. Arora joins AGEL with over 22 years of experience in human resources, bringing expertise in talent management, organizational transformation, HR operations, business partnering, workforce planning, performance management, and rewards strategy. Before joining Adani Green Energy, she served as Head of Human Resources at Mumbai International Airport Limited (CSMIA). Over the course of her career, she has also held key HR leadership positions at VFS Global, Vodafone India, and Excel Callnet. According to the company, Arora’s extensive experience in driving people-centric strategies and organizational development is expected to support AGEL’s growth ambitions as it continues to expand its presence in the renewable energy sector. She holds an MBA in Human Resources Management from Punjabi University, Patiala. Source: Economic Times  

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Arvind Fashions Appoints Former Unilever Executive Lakshmi Krishnan as CHRO

Arvind Fashions has named Lakshmi Krishnan as its new Chief Human Resources Officer as the fashion retailer strengthens its leadership and organisational capabilities to support future growth. Krishnan joins the company with more than 25 years of experience across human resources, organisational transformation, leadership development and talent strategy, having worked across India, Southeast Asia and the United Kingdom. The company said she will lead its people and culture agenda during a key phase of business expansion, with a focus on building stronger leadership pipelines, enhancing talent management, driving cultural transformation and supporting long-term business growth initiatives. Announcing the appointment, Amisha Jain said Krishnan’s extensive cross-sector experience in consumer goods, financial services and technology would add significant value to the company’s next stage of evolution. Before joining Arvind Fashions, Krishnan spent over 14 years at Unilever, where she held several senior global HR leadership roles. Most recently, she served as Head of HR for Corporate Functions at Unilever’s London headquarters, overseeing HR strategy for teams across finance, legal, communications and sustainability functions covering more than 7,000 employees globally. Her earlier roles at the company included leading HR operations for global procurement, engineering and Asia supply chain divisions. During her tenure, she managed HR strategy across factories, engineering operations and supply chain networks spanning APAC and Southeast Asia markets. In one of her global procurement assignments, Krishnan reportedly supported a €31 billion procurement business involving over 1,500 employees and 60,000 suppliers worldwide. She also handled HR operations for nearly 10,000 employees across 15 factories in Asia-Pacific markets. Prior to Unilever, Krishnan worked with organisations including Lehman Brothers, Cognizant Technology Solutions, Apt Talent Partners and Bedrock HR. Her expertise spans leadership development, organisational effectiveness, talent management, people analytics and transformation strategy. Krishnan has also completed the CHRO Programme from Wharton Executive Education and holds a Master of Social Work in Human Resources from University of Madras. Arvind Fashions, one of India’s leading fashion and lifestyle retailers, manages brands including Flying Machine, Arrow and U.S. Polo Assn.. The company operates over 1,300 standalone stores and more than 5,000 multi-brand and departmental outlets across India, alongside its digital platform NNNOW.COM. Source: peoplematters

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Work From Home and Employee Productivity: Myth vs Reality

The debate around work from home (WFH) has transformed from a temporary pandemic response into one of the most important workplace discussions of the modern era. For HR leaders, business owners, and employees alike, one question continues to dominate conversations: Does working from home truly improve productivity, or is it just a convenient trend? The answer is neither a simple yes nor no. Productivity in a remote environment depends on multiple factors—company culture, leadership, technology, employee mindset, and the nature of the job itself. While critics often assume that home-based employees are distracted or less committed, growing evidence suggests that remote work can significantly enhance performance when managed effectively. This blog explores the myths and realities surrounding work from home and employee productivity, helping organizations understand what truly drives success in the remote era. The Biggest Myth: Employees Work Less at Home One of the most common misconceptions is that employees spend less time working when they are at home. The image of someone answering emails from the couch while watching television has long shaped public opinion. However, reality paints a different picture. Many studies and workplace surveys have shown that remote employees often work equal or longer hours than office-based workers. Without commuting time, employees gain additional hours that can be redirected into focused work, rest, or personal wellbeing. In many cases, people start earlier, take shorter breaks, and feel more accountable for results. The shift from measuring “hours present” to measuring “output delivered” has revealed an important truth: being seen at a desk does not always equal being productive. Reality: Productivity Depends on Environment, Not Location Productivity is less about where people work and more about how they work. An employee sitting in a noisy office filled with interruptions may accomplish less than someone working quietly from home. On the other hand, an employee in a chaotic home environment may struggle more than they would in a structured office setting. This means work from home is not automatically productive—but neither is office work. The real drivers of productivity include: Clear goals and expectations Access to the right tools and technology Strong communication systems Autonomy and trust A distraction-free workspace Mental wellbeing and work-life balance When these conditions are present, remote employees often thrive. Myth: Collaboration Suffers Outside the Office Another common belief is that teamwork collapses when employees are not physically together. While spontaneous hallway conversations may reduce, modern collaboration tools have changed how teams interact. Video meetings, instant messaging, shared documents, project management platforms, and cloud-based systems now enable real-time coordination from anywhere. In fact, many teams report that remote communication becomes more intentional and efficient. Meetings are shorter, agendas are clearer, and updates are documented instead of lost in casual conversation. The key challenge is not collaboration itself—it is poor communication habits. Reality: Employees Value Flexibility, and That Boosts Performance Flexibility is one of the strongest benefits of remote work. When employees have greater control over their schedules, they often manage energy and time more effectively. Some perform best early in the morning, while others are more productive later in the day. Work from home can allow employees to align tasks with their natural productivity cycles. Additionally, flexibility helps employees manage family responsibilities, health needs, and personal commitments—reducing stress and improving engagement. A less stressed employee is usually a more focused and productive employee. Myth: Managers Lose Control in Remote Work Traditional management models often relied on visibility: seeing employees at desks, observing activity, and measuring attendance. Remote work challenges this mindset. Some leaders interpret the lack of physical presence as a loss of control. But effective leadership has never truly been about surveillance—it has always been about results, coaching, and trust. Remote work pushes managers to become better leaders by focusing on: Goal setting Performance outcomes Frequent feedback Team motivation Relationship building This shift can strengthen management quality across the organization. Reality: Burnout Can Increase If Boundaries Are Missing While remote work has many benefits, it also carries risks. Without clear boundaries, employees may find it difficult to disconnect. Workdays can extend into evenings, and constant online availability can create exhaustion. Productivity may initially rise, but long-term burnout can reduce performance dramatically. This is where HR plays a critical role. Organizations must promote healthy remote practices such as: Defined working hours Mandatory breaks Wellness support Encouraging time off Respecting non-working time Realistic workloads Sustainable productivity matters more than short bursts of overwork. What HR Leaders Should Focus On For HR professionals, the goal should not be choosing between office or home. The goal should be designing a work model that supports both business outcomes and employee wellbeing. Key HR priorities include: 1. Performance Based Evaluation Measure employees on deliverables, quality, and impact—not desk time. 2. Strong Digital Infrastructure Provide reliable tools for collaboration, communication, and cybersecurity. 3. Employee Engagement Create virtual culture through recognition, learning programs, and social connection. 4. Manager Training Teach leaders how to manage remote and hybrid teams effectively. 5. Flexible Policies Allow different teams to operate in ways that suit their roles and responsibilities. The Future Is Hybrid, Not Extreme The most successful organizations are moving beyond all-or-nothing thinking. Instead of insisting everyone return to office full-time or remain fully remote, many are adopting hybrid models. This combines the best of both worlds: Remote focus time In-person collaboration Greater flexibility Improved employee satisfaction Stronger talent attraction and retention Productivity in the future will come from choice, trust, and smart systems. Final Verdict: Myth vs Reality So, does work from home hurt productivity? Myth: Remote employees are lazy, distracted, and less productive. Reality: Remote employees can be highly productive when supported by the right culture, leadership, and tools. The real productivity challenge is not location—it is outdated management practices, unclear expectations, and lack of trust. For HR leaders, work from home is not simply a policy issue. It is an opportunity to redesign work for the modern workforce. Because in the end, productive employees do not need to be watched—they need

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Tilaknagar Industries Names Ina Bajwa as Chief People Officer

Tilaknagar Industries has appointed Ina Bajwa as its new Chief People Officer, the company announced on Tuesday. In her new role, Bajwa will report directly to Chairman and Managing Director Amit Dahanukar and will operate from the company’s head office in Mumbai. According to the company’s statement, Ameya Deshpande, who had been handling the human resources function on an interim basis, will now return to focusing fully on his primary responsibilities, including corporate strategy, mergers and acquisitions, and investor relations. Bajwa brings more than 22 years of experience in human resources across multiple industries such as retail, e-commerce, technology, banking, consulting, and infrastructure, working with both Indian and global organisations. Before joining Tilaknagar Industries, she served as Group Head – Talent & Engagement for the Middle East at Landmark Group, where she led CEO and executive succession planning along with talent strategy across several retail brands. Earlier in her career, Bajwa held leadership positions including Chief Human Resources Officer at Tata 1mg and Chief Talent Officer at Tata Digital. She also worked in senior HR roles at Tata Communications, and previously held positions at HSBC and Essar Group. Commenting on the appointment, Dahanukar said Bajwa’s expertise in building high-performing teams and driving large-scale people transformation initiatives will support the company’s efforts to strengthen its talent base and develop a future-ready organisation. Bajwa holds a Post Graduate Diploma in Management (Human Resources) from KJ Somaiya Institute of Management and a bachelor’s degree in Communications and Economics from Panjab University. Source: Economic Times

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Mahindra & Mahindra Announces HR Leadership Transition; Rohit Thakur to Succeed Ruzbeh Irani

Mahindra & Mahindra on Friday revealed a significant leadership transition in its human resources function, announcing that Rohit Thakur will assume the role of Group Chief Human Resources Officer (CHRO) from 2 April 2026. He will succeed Ruzbeh Irani, who is set to retire after completing more than 19 years with the company. The change is part of Mahindra’s well-defined succession planning process to ensure continuity and stability in senior leadership. Irani, a key member of the Mahindra Group Executive Board, will step down on 1 April 2026 following his superannuation. The company acknowledged his nearly two decades of service, crediting him for his significant role in shaping the group’s HR strategy and people-centric culture. Following the announcement, Mahindra & Mahindra shares were trading at ₹3,714.55, down ₹9.60 or 0.26%, at around 9:35 am. Rohit Thakur, who currently serves as CHRO for Mahindra’s Auto and Farm sectors, brings with him wide-ranging global HR experience. His career includes senior HR leadership roles at Microsoft India and Accenture, where he handled large-scale talent strategies, operations and cultural transformation initiatives. Thakur has also worked with GE across multiple businesses in India and the United States, and has led HR functions at fast-growing startups such as Paytm and LEAD School. Academically, he holds a commerce degree from Shri Ram College of Commerce (SRCC), Delhi, and an MBA in Human Resources from XLRI, Jamshedpur. With Thakur’s appointment, Mahindra & Mahindra said it aims to further strengthen its focus on talent development, leadership continuity and organizational growth. Source: Economic Times

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Nestlé India Names Nitu Bhushan as New Head of Human Resources

Nestlé India has announced the appointment of Nitu Bhushan as its new Head of Human Resources, effective March 2, 2026. The decision was disclosed in a regulatory filing to the BSE dated December 10. Bhushan joins from Pernod Ricard, where she served as Chief Human Resources Officer. At 47, Bhushan brings more than 22 years of cross-industry HR experience, having worked across FMCG, pharmaceuticals, banking, and technology sectors. She holds a Master’s degree in Personnel Management and a Bachelor’s degree in Engineering (Electronics & Telecommunication). Over the course of her career, she has held senior HR roles at organisations such as Pernod Ricard India, Accenture, Asian Paints, HSBC Bank, Mondelez International, and Abbott. Bhushan will succeed Anurag Patnaik, who has decided to step down from the company effective December 31, 2025. Patnaik, a Nestlé India veteran of over two decades, was appointed Head of HR in February 2021 after joining the company as a management trainee in 2005. Her appointment comes amid a broader leadership transition at Nestlé India, with several senior-level changes planned over the next 15 months across finance, technical, and legal functions. Recently, the company announced that Chief Financial Officer Svetlana Boldina will relinquish her role on January 31, 2026, to take up a new assignment within a Nestlé group entity. Her successor is yet to be named. In the technical function, Executive Director Satish Srinivasan is set to retire on May 31, 2026. He will be succeeded by Jagdeep Singh Marahar as Whole-Time Director, effective June 1, 2026, who will also take charge as Head of Technical. Marahar, currently Managing Director of Nestlé R&D Centre India, has nearly three decades of experience with the company and holds advanced qualifications in food technology and agriculture. The legal and strategy verticals are also witnessing leadership exits. Venkateswaran T.S., General Counsel and Head of Legal & Compliance, will retire after more than 30 years in corporate legal leadership, while Sanjay Bahadur, Executive Vice President and Head of Group Strategy and Business Development, retired in November. Nestlé India said all proposed leadership changes will be placed before the Board of Directors for approval, based on recommendations from the Nomination and Remuneration Committee. The company has outlined extended transition timelines to ensure smooth succession and business continuity. Industry analysts view these changes as part of a strategic realignment as the company navigates evolving market conditions, regulatory pressures, and digital transformation in the FMCG sector. The leadership reshuffle also follows Nestlé SA’s recent announcement of a global restructuring plan that includes cutting 16,000 jobs over two years under its new CEO, Philipp Navratil, to sharpen focus on higher-margin products. Source: Financial Times

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Mankind Pharma Names Dapinder Singh Narula as GM – Human Resources

Mankind Pharma has appointed Dapinder Singh Narula as its new General Manager – Human Resources, where he will spearhead Talent Management initiatives for the company. He will operate from Delhi and report directly to Prateek Dubey, the Global CHRO of Mankind Pharma. Narula brings with him over 15 years of diverse HR experience. Prior to joining Mankind Pharma, he played a key leadership role at Jubilant FoodWorks, overseeing Talent Management, Performance, Learning & Development, and HR Business Partnering functions. His professional journey also includes stints at leading organizations such as Max Life Insurance, Adani Enterprises, Larsen & Toubro, and Ericsson. Academically, he holds a B.Tech in Electronics and Communication Engineering from NIT Jalandhar, and an MBA in Human Resources from XIM Bhubaneswar. Source: Economic Times

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Flipkart Appoints Seema Nair as Chief Human Resources Officer Ahead of Festive Season Sales

Walmart-owned Flipkart has appointed Seema Nair as its new Chief Human Resources Officer (CHRO), according to an internal email from Group CEO Kalyan Krishnamurthy. In her new role, Nair will oversee human resources functions across the company, working closely with leaders and HR teams to drive strategic initiatives. Nair joins Flipkart after more than six years at Reliance Industries, where she managed key group-level HR assignments, including HR digitisation and group HR office leadership. She brings extensive experience to the role, having previously served as CHRO for India and SAARC at Hindustan Coca-Cola Beverages and held senior HR roles at Cisco Systems. This leadership change comes at a significant time for Flipkart, just ahead of its annual festive season sales set to begin on September 27. The company has ramped up preparations by launching 11 new fulfilment centres across India, spanning over 1.3 million square feet, to meet the surge in demand. Flipkart has seen significant senior leadership changes in recent months. In February, four senior vice presidents, including heads from Cleartrip, marketplace categories, fintech, and growth, exited the company amid performance-based restructuring. Earlier in January, the company trimmed its workforce by 5-7%, impacting around 1,100-1,500 employees as part of cost management efforts. Seema Nair’s appointment signals Flipkart’s focus on bolstering its leadership team and enhancing its HR strategies as it prepares for one of the biggest retail periods of the year. Source: MNS.com

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