Market Shifts

Chargebee, attributing market changes as the primary driver, has decided to lay off approximately 10% of its global workforce. This workforce reduction is expected to impact around 100 to 120 employees across various departments within the company. Chargebee now aims to focus on its upcoming phase of more streamlined expansion, which entails restructuring and concentrating on specific key objectives. Furthermore, in light of ongoing technological advancements and market dynamics in the industry, Chargebee will place greater emphasis on enhancing its customers’ experience and refining its core products. The company is committed to providing severance packages to departing employees and will adhere to labor laws applicable in their respective countries. This move follows a previous round of staff cuts at Chargebee in November 2022 when the company cited economic challenges, resulting in the separation of approximately 142 employees, equivalent to roughly 10% of its workforce at that time. Established in 2011 by Krish Subramanian, Rajaraman Santhanam, Saravanan KP, and Thiyagarajan T, Chargebee is a revenue management platform that streamlines revenue operations for SaaS businesses. As a unicorn company, Chargebee serves a client base of over 4,000 companies, including notable names such as Okta, Freshworks, and Calendly. In its most recent funding round, the company successfully secured $250 million, led by the US-based hedge fund Tiger Global and Peak XV Partners (formerly known as Sequoia Capital India). To date, Chargebee has raised nearly half a billion dollars in funding through multiple financing rounds.