The Central Board of Secondary Education (CBSE) stated on Saturday that beginning in January 9 of this year, the board will offer counselling services to students in classes 10 and 12. This will be accomplished with the aid of podcasts, tele-counselling, and IVRS.
Since students would be taking the offline board exams again after a two-year break, CBSE took this decision with that in mind.
“For the ease and familiarization of the students the board had already made available the sample question papers, Exam pattern, marks distribution on the website. However, to provide psychological support and solutions to the students, the counselling facility which used to start in February earlier will now begin in January this year,” the official release read.
IVRS will be used as the initial counselling technique. For students and parents, CBSE offers free IVRS service around-the-clock at Board’s toll-free number 1800-11-8004. Through this, Hindi and English information and recommendations about stress-free exam preparation, time and stress management, frequently asked questions (FAQs), COVID prevention, key contact data of CBSE offices, etc., may be accessed from anywhere in the nation.
The Board will offer counselling services via voluntary tele-counselling services, just as IVRS. By calling 1800-11-8004, the Board is offering this free service from 9:30 am to 5:30 pm, from Monday to Saturday. This year, 84 principals and counsellors from India and other nations are offering this service. Of these, 11 are in Nepal, Japan, the United Arab Emirates, Kuwait, Qatar, Oman, and Singapore, while 73 of the principals and counsellors are from India.
The Board will also make bilingual podcasts on these same topics available on the official CBSE website, cbse.gov.in, in addition to the aforementioned.
The Board said in a letter that it has posted many important messages on social media over the years and has also used YouTube, Facebook and Instagram platforms to actively communicate with the students. Audio-visual content about youth experiences, aggression, depression, internet addiction disorder, exam stress, one can also view and listen to multimedia content on a variety of subjects, such as particular learning difficulties, substance use disorders, and life skills to deal with them.