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Friday, July 17, 2026 8:51 AM

Re-evaluation Process

Dharmendra Pradhan Assures Action Over CBSE Evaluation Discrepancies, Takes Responsibility for OSM Issues

Union Education Minister Dharmendra Pradhan has acknowledged concerns surrounding discrepancies in the Central Board of Secondary Education (CBSE) Class 12 evaluation process and assured students that all grievances will be addressed. Taking responsibility for issues linked to the newly introduced On-Screen Marking (OSM) system, he said strict action would be taken against anyone found deliberately responsible for irregularities affecting students. The OSM system, implemented for the first time this year, involves scanning physical answer sheets and uploading them to a secure digital platform for evaluation by examiners. However, several students have reported inconsistencies in marks and claimed that scanned answer sheets available on the CBSE portal did not match their handwriting, raising concerns about possible errors in the digital evaluation process. Addressing the issue, Pradhan noted the massive scale of the exercise, highlighting that nearly 17 lakh students appeared for the examinations, generating around 98 lakh answer sheets comprising approximately 40 crore scanned pages. He stated that the Board is actively working to resolve all concerns related to evaluation, verification, and re-evaluation. To review the situation, the Education Minister chaired a high-level meeting at CBSE headquarters, attended by senior officials from the Ministry of Education, CBSE leadership, experts from IIT Madras and IIT Kanpur, representatives of public sector banks, and officials from the Kendriya Vidyalaya Sangathan. Discussions focused on evaluation procedures, portal performance, and student support mechanisms. The review also examined complaints regarding login difficulties, heavy server traffic, and payment-related challenges on the post-examination services portal. An expert technical team comprising IIT professors and digital systems specialists has been tasked with assessing portal stability, server capacity, user access management, and payment gateway integration to ensure smoother services for students. In a move aimed at improving the re-evaluation process, CBSE has integrated payment gateways from four public sector banks — State Bank of India, Indian Bank, Bank of Baroda, and Canara Bank — to facilitate seamless transactions for students accessing post-result services. Meanwhile, Pradhan criticised Congress leader Rahul Gandhi for alleging large-scale irregularities in the CBSE examination system and demanding a judicial probe. The Minister defended the Board’s procurement and evaluation processes, stating that all procedures were conducted in accordance with government norms. He reiterated that any genuine irregularities identified during investigations would be dealt with firmly. Emphasising the need to keep students’ interests at the forefront, Pradhan urged political parties not to politicise the issue and stressed that reducing examination-related stress for students should remain the primary objective. Source: The Hindu  

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CBSE to Refund Students After Technical Glitches Disrupt Class 12 Post-Result Applications

The Central Board of Secondary Education (CBSE) has announced that students who were charged incorrectly during the Class 12 post-result application process will receive refunds following technical issues on the portal. The move comes after Union Education Minister Dharmendra Pradhan sought a detailed report from the board over complaints related to server failures, payment gateway disruptions, and operational lapses faced by students during the re-evaluation and verification process. According to CBSE, technical glitches on May 21 and 22 led to irregular fee deductions while students were applying for scanned copies of their evaluated answer sheets. In some cases, students were charged more than the prescribed fee, while others were billed lower amounts. The board clarified that students who paid excess charges will automatically receive refunds through the same payment mode used during the transaction. Candidates who were charged less than the required amount will be contacted separately regarding the balance payment, if necessary. CBSE also assured students that scanned copies of answer books will still be provided in all affected cases without requiring fresh applications. Earlier, the board had acknowledged that exceptionally high traffic on the portal caused temporary technical disruptions during peak hours. It stated that corrective measures, including extending deadlines and implementing technical fixes, are being carried out to ease the process for students and parents. CBSE further urged students not to panic, emphasizing that the verification and re-evaluation system is designed to address genuine concerns in a transparent and structured manner. Source: PTI  

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