ArdorComm Media News Network
April 13, 2026
In a candid address to employees, Natarajan Chandrasekaran, Chairman of Tata Sons, called on the workforce of Air India to prioritise cost efficiency, enhance service quality, and remain grounded amid ongoing industry challenges.
Speaking at a town hall held at the airline’s headquarters in Gurugram, Chandrasekaran acknowledged that while Air India has built a strong foundation for future growth, the aviation sector is currently navigating a difficult phase. He emphasised that despite a promising outlook, the present situation demands disciplined execution and a sharp focus on controllable factors.
Reaffirming the group’s unwavering support, he stated that the Air India Board remains fully committed to the airline and will continue to collaborate closely with its leadership team. He urged employees to concentrate on improving operational efficiency, managing costs with precision, and maintaining a realistic perspective on the challenges ahead.
The address comes shortly after the resignation of Campbell Wilson, who stepped down on April 7, well before completing his five-year term that was scheduled to run until July next year. His exit has added to the transitional phase the airline is currently undergoing.
Despite these developments, Chandrasekaran praised Air India employees for their resilience, noting that they have demonstrated remarkable tenacity in navigating a “perfect storm” of challenges. He encouraged the team to continue with the same determination as the airline works towards stabilisation and long-term growth.
Source: PTI