ArdorComm Media Group

Thursday, June 11, 2026 11:53 AM

TCS Expects AI Agents to Match Human Workforce Within Three Years, Says N Chandrasekaran

ArdorComm Media News Network

Tata Consultancy Services (TCS) is poised to witness a major shift in its workforce structure, with Tata Sons Chairman N. Chandrasekaran predicting that the company will have as many AI agents as human employees within the next three years.

Addressing shareholders at TCS’ 31st Annual General Meeting, Chandrasekaran said the company is rapidly expanding the deployment of AI agents across internal operations, customer solutions, and business processes as part of its long-term artificial intelligence strategy. He emphasized that AI is becoming a critical growth engine for the company and is transforming the way enterprises operate.

According to Chandrasekaran, TCS has recorded strong momentum in its AI business, with AI-related revenues growing at a compound quarterly rate of over 22 percent during the past four quarters. The company’s annualised AI revenue reached USD 2.5 billion in the final quarter of FY26, reflecting increasing demand for AI-driven solutions.

Rejecting concerns that artificial intelligence could threaten the IT services industry, he described AI as one of the most significant opportunities for enterprise technology. He highlighted five major growth areas emerging from AI adoption: modernization of legacy systems, AI-powered redesign of business processes, governance and management of AI agents, sovereign AI initiatives, and the rise of physical AI applications in industrial environments.

Chandrasekaran noted that TCS has already launched sovereign AI projects in India and Europe, while also deploying AI-powered robotics solutions for global clients. He added that growing enterprise investments in AI are expected to drive technology spending worldwide over the next two years.

Despite rapid technological change, TCS continues to maintain strong business performance. The company reported consolidated revenue of Rs 2.67 lakh crore in FY26, marking a 4.6 percent year-on-year increase, while net profit rose 8.8 percent to Rs 52,820 crore. TCS also secured contracts worth more than USD 40.7 billion during the fiscal year.

He concluded that in the evolving AI landscape, trust, context, and deep client relationships will remain the most valuable differentiators for technology companies.

Source: ANI